Workshop management, reinvented
B Repair — Repair shop management software
Manage your shops, customers and repairs with ease
- No credit card
- 14 days free
- Quick setup
No ticket left behind
A repair shop's daily reality
Notebooks, spreadsheets and phone calls cost you hours
Without a dedicated tool, every repair is tracked by hand. Customers call back, statuses get lost, and the team spends more time searching than repairing.
Today
- Tracking scattered across notebooks and spreadsheets
- Repeated customer calls just to get a status
- No visibility across several service points
With B Repair
- Every ticket centralised and time-stamped
- Customers follow their repair without calling you
- A dashboard per shop and one for the whole brand
Features
Key features
Everything you need to take in, track and hand back a repair, without leaving the platform.
Solutions
A tool for every kind of repair shop
Phones, computers, electronics or a chain of stores: B Repair adapts to the way you work.
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Phone repair shops
Phone and tablet repair
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Computer repair shops
Computer repair and maintenance
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Electronics repair shops
Electronics, audio, appliances
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Multiple stores
Chains and franchises
Workshop
Centralise every repair, from drop-off to hand-back
One ticket per device, a clear status, a complete history. Your team always knows where each repair stands.
- Configurable statuses, priorities and locations
- Photos and notes attached to the ticket
- Time-stamped history and audit log
Customers
Your customers track their repair without calling you
A public portal with no account to create, plus notifications sent automatically at every key step.
- Tracking portal reachable through a secure link
- Email and SMS depending on the plan
- Automatic reminders for devices ready for pickup
Multi-shop
Brand
Run several workshops from a single console
Each shop keeps its data isolated. The brand console gives you the overall picture.
- Strict data isolation per shop
- Roles and permissions per user
- Consolidated statistics for the whole brand
In three steps
How it works
From creating your account to handing back the first ticket, count on a single morning.
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Set up your workshop
Create your shop, add your team and your device types.
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Add customers and repairs
Every device dropped off becomes a tracked ticket, with photos and notes.
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Track and grow your business
Automatic notifications, dashboards and reminders do the rest.
What's new
Coming to B Repair
Features built for the counter, the workbench and your customers.
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External technicians, access per store
Invite a technician who works for several shops. Each store chooses what they see: only their assigned repairs or all of the store's, and whether customer contact details are shown.
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Device photos at drop-off
Photograph the device on arrival from a phone or tablet: photos stay attached to the ticket, and you choose which ones the customer can see.
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Label scanning
Every repair gets a barcode label. At the scan station, one move opens the repair or changes its status or location.
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Customer portal and customer space
Your customers follow their repair through a link, no account needed, or in their customer space with the history of their devices.
Mobile apps
B Repair on iPhone and Android
The B Repair apps for iPhone, iPad and Android are on the way: camera for tickets, native barcode scanner and notifications. Meanwhile, B Repair already works in your phone's browser and can be added to the home screen.
- Coming soon to the App Store
- Coming soon to Google Play
The apps are not published yet. Store accounts are opened on this website.
Testimonials
What our customers say
Demo testimonials: the people, companies and portraits are fictional or illustrative, and are not verified reviews.
FAQ
Frequently asked questions
14 days free
Ready to take back control of your workshop?
Create your trial account in two minutes. No credit card, no commitment.